Returns and exchanges may be made by mail after receiving return/exchange authorization by emailing us at email@example.com. The return window for online purchases is 30 days from the date of delivery. Once the request has been approved, we will provide instructions on how to return your products. To facilitate a seamless process and a timely refund or exchange, please follow the return instructions below:
Return by mail:
1. Email us at firstname.lastname@example.org to request your return or exchange.
2.Pack the item(s) you wish to return in the original packaging with all labelling and tags still attached.
3. Once your return request has been approved, please mail the package to the shipping address we have specified in our return or exchange authorization email using a tracked shipment method.
4. Please email us at email@example.com with your tracking number.
5. Once received and inspected in the warehouse, returns will be processed within 2 business days and credited back to the original form of payment.
Alternately your requested exchange item will be shipped, and we will send you a new tracking number. You will receive an email confirmation when your return/exchange or refund has been completed. Please note any shipping charges incurred at the time of purchase are non-refundable.
Returned merchandise must meet the below requirements to be accepted for a refund:
Items must be returned in their original condition within 30 days from the date of delivery.
You must email firstname.lastname@example.org to request a return or exchange. Items can be shipped to the address provided in your return authorization email.
All items must be in original condition with original tags attached.
All merchandise that has been worn, used, altered, or damaged will not be accepted.
Made to Order, Bespoke or final sale items cannot be returned.
Please note, our mailing returns facilities can only accept merchandise purchased through www.abbyshot.com that have been approved for return.
All items must match those identified in return request.